Privacy Policy

Effective Date: 2nd August 2018
Last Updated: 11th November 2025

FirstPage Press (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you visit our website, contact us, or use our publishing and related services.

We handle personal information in a transparent, ethical, and responsible manner, in line with our author-centric values and applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who We Are

FirstPage Press is an Australian independent publishing house based in Sydney, providing professional, ethical, and collaborative publishing services to authors worldwide.

Business Name: FirstPage Press
Location: Sydney, New South Wales, Australia
Contact:  info@firstpagepress.com | (02) 8069 1395

2. Information We Collect

We may collect and process the following types of personal information:

Information you provide directly

• Name
• Email address
• Phone number
• Manuscript details or publishing enquiries
• Information submitted through contact forms, consultations, or service enquiries
• Any correspondence you send to us via email or other communication channels

Information collected automatically

• IP address
• Browser type and device information
• Pages visited and website usage data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• To respond to enquiries and consultation requests
• To communicate with you about our publishing services
• To assess, manage, and support manuscript submissions
• To provide personalised author support and customer service
• To improve our website, services, and user experience
• To meet legal, regulatory, and administrative obligations

We do not sell, rent, or trade your personal information to third parties.

4. Legal Basis for Processing

We process personal information where it is:

• Necessary to respond to your enquiry or provide services
• Required to take steps before entering into a contract
• Necessary to meet legal or regulatory obligations
• Based on your consent, where applicable
• Required for legitimate business purposes that do not override your rights

5. Sharing of Personal Information

We only share personal information where it is necessary and appropriate, including with:

• Website hosting and IT service providers
• Email, communication, and CRM service providers
• Professional advisers or regulatory authorities, where required by law

All third parties are required to handle personal information securely and in compliance with applicable privacy laws.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal requirements. When personal data is no longer required, it is securely deleted or anonymised.

7. Data Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, or disclosure. While we strive to safeguard your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Cookies

Our website uses cookies to improve functionality and analyse website traffic. You can control or disable cookies through your browser settings. Additional details may be provided in a separate Cookie Policy, where applicable.

9. Your Rights

Under Australian privacy law, you have the right to:

• Request access to your personal information
• Request correction of inaccurate or outdated information
• Request deletion of your personal data, where legally permitted
• Withdraw consent where processing is based on consent

To exercise your rights, please contact us using the details available on our website. We will respond within a reasonable timeframe in accordance with applicable laws.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of external websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page with the revised date.

12. Contact Us

If you have any questions about this Privacy Policy or how FirstPage Press handles personal information, please contact us using the details above and as provided on our website.